Frequently Asked Questions
Everything you need to know about your Wolf Escape Games gear.
What is the typical shipping time for orders?
Standard shipping usually takes 3-7 business days within the continental United States. International shipping times vary by location, typically arriving within 10-15 business days.
How do I determine my correct size?
We provide a detailed size guide on each product page. Our apparel generally follows a standard athletic fit, but we recommend measuring a favorite garment at home and comparing it to our charts for the best results.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. If you need a different size, we provide free exchanges to ensure you get the perfect fit.
Are your garments made from sustainable materials?
Wolf Escape Games is committed to quality. We use premium cotton blends and recycled polyester where possible to ensure durability and comfort while minimizing our environmental footprint.
How should I care for my Wolf Escape Games apparel?
To preserve the quality of the prints and fabric, we recommend machine washing cold with like colors and tumbling dry on low heat. Avoid using bleach or ironing directly on graphic designs.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.